![]() ![]() Navigate to the following location on your system:Ĭ: > Users > *your username* > AppData > Local > Temp.Please follow the steps carefully in order to delete the content of the User Temp folder: The Windows User Temp folder is defective ![]() Once disabled, try downloading your products from Native Access again. Switch the option Use a proxy server to OFF.Switch the option Automatically detect settings to ON.Click on Change Proxy Settings entry in the search results. ![]() Click on the Windows icon on the bottom left of your screen and type ' Proxy'.Once downloaded, we recommend reenabling the Windows Defender Firewall.įirewall applications from 3rd-party developers should also be disabled. Try downloading your products from Native Access again. Select Turn off Windows Defender Firewall for both networks (private and public).In the menu pane, select Turn Windows Defender Firewall on or off.Click on Windows Defender Firewall in the search results.Click on the Windows icon on the bottom left of your screen and enter “ Windows firewall”.If you are experiencing problems downloading products from Native Access, try deactivating any antivirus programs which may be running. If you wish to reenable your proxy server once the downloads are complete, repeat the steps above and reenable all the protocols under Select a protocol to configure. From the left pane, select the network service you want to disable the proxy settings on, then click the Advanced.If you wish to reenable your Firewall, follow the above steps again and choose Turn on Firewall.įirewall applications from 3rd-party developers should also be disabled. Navigate to Apple menu > System Preferences.Please try disabling your Firewall in order to give Native Access the required permissions to download your products. We recommend uninstalling the tools from your system. Programs such as MacKeeper, Mac Tonic, Mac Auto Fixer, etc., use routines which can block Native Access in the background. MacKeeper / Mac Tonic / Mac Auto Fixer / are installed Then try downloading your products from Native Access again. ![]()
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